Terms & Conditions of Use
Terms & Conditions of Use
This website (the “Site”) is operated by Cork Institute of Technology Student Services Company Limited by Guarantee(CRO: 224657) (“Student Services CLG”), having its registered address at Rossa Avenue, Bishopstown, Cork, Ireland, VAT registration number: 8224657B (“We”, “us” and “our”).
Please read the following information carefully as these terms and conditions, our privacy statement (together the “Terms”) govern the sale of goods from our Site. Use of the Site requires your acceptance of the Terms. By using the Site, you confirm that you have read, understand and accept the Terms.
Website Use and Conduct
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Site. All information, designs, drawings and other specifications provided on the Site are the exclusive property of Student Services CLG. Any copying, transmission or re-transmission of the same requires prior written approval of Student Services CLG.
We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the Site are correct at the time when the relevant information was entered onto the system. We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the Site. What you see will depend on your monitor and computer equipment. We are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise. We will not be liable for any reason if the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of or the entire Site.
Price of Goods
The price listed on the Site for all products will be as stipulated at the time when you place your order on the Site. We are entitled to make adjustments to the price to take account of any increase in our suppliers’ prices, the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the Site is wrong.
Making a Purchase
When you place an order, we will send you an email confirming receipt of your order and the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send email confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send this dispatch confirmation email to you. Any products on the same order which we have not confirmed in a dispatch confirmation email to have been dispatched do not form part of that contract.
Shipping and Handling
We charge on a weight and location basis. You should receive your purchases within  business days in the Republic of Ireland. International orders are generally received in under  business days. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 28 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for the products and any delivery charges incurred. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you may be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.
If your item is not in stock, we may place a back order for you. We will forward any such order as soon as it becomes available. We make our best endeavours to list availability information for products sold on the Site. Beyond what we say on that page or otherwise on the Site, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order are unavailable.
Credit Card Security
All credit card details are encrypted and are not recorded by us. All payment processing is handled securely by Shopify Payments. The Payment Card Industry Data Security Standards (PCI DSS) is a mandatory compliance standard for all payment service providers. The standard enforces high levels of security in all areas where cardholder data is transmitted or stored. Strong protections such as encryption, intrusion detection and response, formalised policies and standards and security aware development methodologies all contribute to making Shopify Payments the secure choice for payment processing needs.
If merchandise is returned as sold, together with the original receipt, we are happy to refund within 14 days or exchange within 28 days. All refunds will be issued in accordance with the original method of payment. A gift receipt entitles the holder to an exchange/credit note only. Reduced price merchandise purchased online may be returned within 14 days with the original receipt for a refund/exchange/credit note. An exchange/credit note may be given at the current retail price if the original receipt is not available.
Items must be returned to us in the condition they were shipped. They must be in an unused and perfectly saleable condition (unless defective when shipped), in their original packaging, with all tags attached. We reserve the right to refuse a return if it’s determined that an item has been worn and then returned for any reason other than being faulty. If any item is damaged on delivery, please return it to us for immediate replacement or refund.
We strongly recommend customers check their orders upon receipt, prior to disposing of any packaging. We reserve the right to assess any damage incurred during return shipment and to refuse such items if necessary. Refunds are paid to your bank or credit card account within 14 days after receiving the returned products.
If you wish to return your Site purchase, please do so within the above stated time frame, to us at CIT Student Services Company, C/o MTU, Rossa Avenue, Bishopstown, Cork. Please include your name and order number.
Accordance with Specification
All descriptive matter, drawings, pictures, colours, specifications and advertising on the Site are for the sole purpose of giving an approximate description of the products.
Modification of Terms
Limitation of Liability
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Site, any changes to the Site, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.
Disclaimer of Warranties
The information contained in the Site is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Site is provided as is and as available and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Site or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
To make full use of the online shopping and personalised features on the Site, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this Site by using them.
Our cookies don't store sensitive information such as your name, address or payment details; they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you would prefer to restrict, block or delete cookies from the Site you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.
The EU (Online Dispute Resolution for Consumer Disputes) Regulations 2015 requires all traders established in the EU, who engage in online sales or services contracts, and all online marketplaces established within the EU to provide:
- An electronic link to the EU Online Dispute Resolution platform, available here http://ec.europa.eu/consumers/odr/
- If you wish to contact us electronically, including via email, you can do so by getting in touch with our Customer Service team here at Merchandise@mtu.ie
The material featured on this site is subject to copyright. The material may be downloaded to file or printer for personal use only. Where this material is being issued to others, the source (including URL) and copyright status must be acknowledged. The permission to reproduce copyright material does not extend to any material on this site which may be the property of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.
We may terminate the Site with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your account for violation of the letter or spirit of these terms and conditions.
Third party links
To provide increased value to our Site users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, if you choose to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.